According to the article, innovation is a product, service, business model, or strategy that’s both novel and useful. Innovations don’t have to be major breakthroughs in technology or new business models; they can be as simple as upgrades to a company’s customer service or features added to an existing product.
Types of innovation:
- Sustaining innovation
- Disruptive innovation
The importance of innovation:
- It allows adaptability
- It fosters growth
- It differentiates businesses from their competition
Four phases of innovation:
- Clarify
- Ideate
- Develop
- Implement
Human-centered Design:
- Desirability
- Feasibility
- Viability