DishHome (GO), the official live-streaming partner of NPL 2025, streamed the opening match between Janakpur Bolts and Kathmandu Gorkha across the world on 17 November, drawing close to 200,000 viewers, says the company.
Some users, particularly those on iOS, experienced difficulties purchasing subscriptions and accessing the stream on the first day. The company stated that these issues stemmed from systemic technical factors. Android users, however, were largely able to watch without interruption.
Engineers worked continuously to address the issues, and by the second day, all users were able to stream the matches normally. Refunds have been initiated for users who were charged twice.
To provide additional convenience, NPL season pass vouchers have now been made available through Khalti and eSewa.
A company spokesperson said, “Some users faced inconvenience on the first day, but from the second day onward, everyone has been able to subscribe and watch the live broadcast.” The company added that it aims to maintain stable streaming quality throughout the tournament and resolve any technical issues promptly.
DishHome also stated that it plans to further strengthen its streaming infrastructure and expand its international audience reach in the future.
